Daikin Our World Issue 23 page 3

And the winner is...

Andrew Trigwell of 2 Teck

Limited, a D1 installer was

the lucky winner of £100 of

Apple vouchers in the last

edition of Our World.

This is my � rst 'Our World' since I became

Managing Director in July. As such I would

like to take this opportunity to share

some � rst � ndings and ideas with you.

I have found Daikin to be a very stable and

solid company, with a dedicated workforce

and strong customer relationships. We can

be proud of this and we need to foster this.

At the same time, I am a fi rm believer in

continuous improvement: I do feel that it is

an absolute necessity for us to continuously

question ourselves, to constantly check

whether what we are doing is still right;

whether it still corresponds to the needs of

our customer and whether (unavoidable in

these competitive times) is still done in the

most cost eff ective way.

As such, I will be encouraging a spirit of

'seeking to always do better', ultimately

focusing on making the customer happy,

on making his experience with our company

a great one, both from a product and from a

service perspective.

In this context, my vision is for Daikin UK

to become the undisputed leader in HVAC

and refrigeration in the UK, and the Daikin

group's benchmark for professionalism, drive

and customer satisfaction.

An African proverb says: If you want to

go fast, go alone; if you want to go far, go

together. My ambition for DAIKIN UK is to go

very far, so I hope I will be able to convince

all of you to go together.

I wish you a pleasant walk...

Dirk Slagmulder

Managing Director, Daikin UK

Welcome

to September's Our World

3

WIN £100

OF APPLE

VOUCHERS

CLICK HERE

Connect with us for all the latest industry

news, products and o� ers...

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Index

  1. Daikin Our World Issue 23
  2. Daikin Our World Issue 23 page 2
  3. Daikin Our World Issue 23 page 3
  4. Daikin Our World Issue 23 page 4
  5. Daikin Our World Issue 23 page 5
  6. Daikin Our World Issue 23 page 6
  7. Daikin Our World Issue 23 page 7
  8. Daikin Our World Issue 23 page 8
  9. Daikin Our World Issue 23 page 9
  10. Daikin Our World Issue 23 page 10
  11. Daikin Our World Issue 23 page 11
  12. Daikin Our World Issue 23 page 12

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